PR Newswire
HONG KONG and SHANGHAI, April 28, 2026
Group Total Assets Exceed RMB14 Trillion
HONG KONG and SHANGHAI, April 28, 2026 /PRNewswire/ — Ping An Insurance (Group) Company of China, Ltd. (hereafter «Ping An» or the «Group»; HKEX: 2318; SSE: 601318) today announced its first quarter financial results for the three months ended March 31, 2026.
2026 marks the commencement of China’s 15th Five-Year Plan. Despite a complex and volatile external environment and challenges to economic performance, China’s economy made a good start in the first three months of 2026. Ping An remains committed to its core financial business while consistently advancing its «integrated finance + health and senior care» strategy and upgrading services to build a differentiated core competitive advantage. The Group achieved steady overall operations and high-value growth in core businesses, demonstrating the resilience of development.
The Group’s operating profit attributable to shareholders of the parent company grew 7.6% year on year to RMB40,780 million in the first three months of 2026. The Group’s equity attributable to shareholders of the parent company was RMB1,018,310 million, up 1.8% from the beginning of the year as of March 31, 2026. Total assets rose above RMB14 trillion to approximately RMB14.17 trillion as of March 31, 2026. Life and health insurance («Life & Health») business achieved significant progress in high-quality development. In the first three months of 2026, Life & Health’s first-year premium («FYP«) increased by 45.5% to RMB66,340 million. New business value («NBV«) climbed 20.8% year on year to RMB15,574 million. Bancassurance, community finance and other channels’ share in Ping An Life’s NBV increased by 6.8 pps year on year. The integrated financial service model improved the efficiency of customer development. As of March 31, 2026, Ping An’s retail customers increased 0.2% from the beginning of the year to nearly 252 million. The retention rate of customers holding products across three or more product lines was 99% in the 12 months ended March 31, 2026. The advancing health & senior care strategy enabled core businesses via differentiation. The QR code payment service covered 111 thousand pharmacies nationwide, and cumulatively over 290 thousand customers had become entitled to home-based senior care services as of March 31, 2026. Ping An upgraded services to improve customer experience. By developing the financial industry’s first AI Assistant that can «get things done driven by one prompt,» Ping An realized AI-enabled review and processing of 84% of its business volume. The monthly online active customers on Ping An’s apps increased 7.7% year on year to approximately 90 million in the 12 months ended March 31, 2026. Moreover, Ping An upgraded its global emergency assistance services to enable «one-touch emergency response,» protecting customer safety by offering 38 service items in three major scenarios, namely «at-home, outdoor and overseas.»
Integrated Finance Model Enables Core Competitive Edges, with Three Main Businesses Achieving High-Value Growth
The integrated financial service model enabled core competitive edges, constantly improving the efficiency of customer development. The Group’s retail customers increased 0.2% from the beginning of the year to nearly 252 million and contracts per retail customer remained unchanged from the beginning of the year at 2.94 as of March 31, 2026. Quality of the customer base continued to improve. The Group’s high-value customers increased 1.2% from the beginning of the year, faster than the overall retail customer base. Customer retention remained at a high level. Ping An has built a comprehensive product portfolio across four product lines, namely protection, wealth, credit, and service. This allows the Group to systematically meet customers’ diverse financial, health and senior care needs. Moreover, Ping An enhances customer interaction and boosts retention with service products. The retention rate of customers holding products across two product lines was 97% while that of customers holding products across three or more product lines was 99% in the 12 months ended March 31, 2026. Customer engagement improved significantly. Since the go-live of the «All in One» platform in October 2025, Ping An has launched an integrated user interface of its apps and «Express Service.» Monthly online active customers on Ping An’s apps increased 7.7% year on year to approximately 90 million in the 12 months ended March 31, 2026.
Life & Health business sustained growth with high-quality multi-channel development. NBV climbed 20.8% year on year to RMB15,574 million. New business FYP jumped 45.5% fueled by strong market demand. Bancassurance, community finance and other channels’ share in Ping An Life’s NBV increased by 6.8 pps year on year. Ping An Life comprehensively built multi-channel professional sales capabilities. In respect of the agency channel, Ping An Life launched IWA, an Insurance & Wellness Advisor brand, to boost team professionalism. In respect of the bancassurance channel, Ping An Life has comprehensively partnered with major state-owned banks and leading joint-stock banks, and accelerated partnership with high-quality urban commercial banks. In respect of the community finance channel, the overall persistency ratio of retained customers improved by 1.8 pps year on year in the first three months of 2026. Ping An Life rolled out «insurance + service» products in an orderly manner. The Company meets customers’ diverse insurance needs via product innovation and upgrade. It launched new medical insurance products tailored to groups with higher risks and introduced an eight-year premium payment option. Ping An explored service innovation. It provided nearly eight million customers with health management services in the first three months of 2026. Cumulatively over 290 thousand customers had become entitled to home-based senior care services as of March 31, 2026. Ping An’s premium health and senior care communities had been unveiled in five cities as of March 31, 2026. Among them, Zhen City • Shanghai and Zhen City • Futian in Shenzhen have opened for business.
Ping An P&C achieved solid growth with consistently improving business quality. Ping An P&C’s premium income rose 6.8% year on year to RMB90,951 million in the first three months of 2026. Premium income of non-auto insurance reached RMB37,514 million, up 19.5% year on year. Ping An P&C’s insurance revenue increased 3.9% year on year to RMB84,334 million. Overall COR improved by 0.8 pps year on year to 95.8%. New energy vehicle insurance business continued to grow, with premium income climbing 16.1% year on year and underwriting profitability remaining stable.
Ping An adheres to the philosophies of long-term investing and liability matching for insurance funds investment. The Group’s insurance funds investment portfolio achieved an unannualized net investment yield of 0.8%. Ping An’s insurance funds investment portfolio grew 0.9% from the beginning of the year to about RMB6.55 trillion as of March 31, 2026.
Ping An Bank achieved growth in both revenue and profit, and maintained steady asset quality. Revenue and net profit rose 4.7% and 3.0% year on year to RMB35,277 million and RMB14,523 million respectively in the first three months of 2026. As of March 31, 2026, non-performing loan ratio was 1.05% and provision coverage ratio was 219.59%; core tier 1 capital adequacy ratio rose 0.15 pps from the beginning of the year to 9.51%. Retail assets under management rose 1.2% from the beginning of the year to RMB4,287,990 million as of March 31, 2026. Corporate loan balance rose 4.1% from the beginning of the year to RMB1,730,959 million as loans to areas including technology finance and manufacturing grew healthily.
Ping An Advances Health and Senior Care Strategy and Enhances Customer Experience through Service Innovation
Ping An delivers the most cost-effective health and senior care services by leveraging its unique ecosystem advantage of «acting for payers and integrating providers.» It has built core payment competencies. In the first three months of 2026, Ping An realized over RMB47.3 billion in health insurance premium income, including RMB24.35 billion in medical insurance premium income, up 6.4% year on year. Ping An has empowered core financial business development via its health and senior care ecosystem. First-year premium per new policy of health care customers, home-based senior care customers, and premium senior care customers increased by 1.2 times, 5.9 times, and 28.8 times respectively in the first three months of 2026. Health and senior care services are rapidly becoming a key driver of Ping An’s second growth curve. PKU Healthcare Group and Ping An Health (also known as Ping An Good Doctor) achieved RMB1,327 million and RMB1,159 million in revenue respectively in the first three months of 2026.
Ping An develops an «online, in-hospital, at-home and corporate» full-scenario service system. Online: AI Doctor, empowered by Ping An’s proprietary AI large language models, was used by over 5.60 million persons in the first three months of 2026. In-hospital: as of March 31, 2026, Ping An had partnered with over 38 thousand domestic hospitals, including 100% of China’s top 100 hospitals and 3A hospitals. At-home: cumulatively over 290 thousand customers had become entitled to home-based senior care services as of March 31, 2026, increasing by 50,000 from the beginning of the year. Corporate: Ping An’s health and senior care services covered 165 thousand paying corporate clients as of March 31, 2026. Ping An’s QR code payment service for offline medicine purchase by members of corporate health management programs covered 111 thousand pharmacies nationwide as of March 31, 2026.
Ping An has significantly upgraded its «Service Year» initiative to comprehensively improve customer experiences. Leveraging the opportunities of the 2026 «Service Year,» Ping An has enhanced its two signature AI‑powered «Express Service» and «Global Emergency Assistance.» Since the go-live of the «All in One» platform in October 2025, Ping An has launched an integrated user interface of its apps and «Express Service.» Ping An provides its nearly 252 million customers with the financial industry’s first AI Assistant that can complete transactions, facilitate loan applications, make claim payments and provide emergency support all through a single prompt, meeting customer needs via «one user interface, one-stop solutions.» Moreover, Ping An upgraded its global emergency assistance services to enable «one-touch emergency response» under a «3A» (Anytime, Anywhere and Anything) philosophy. Ping An partnered with over 200,000 medical institutions and 600,000 high-quality service providers, offering 38 service items across 233 countries and regions worldwide to protect customer safety.
Ping An empowers finance with «AI in ALL.» In April 2026, Ping An’s «Medical Large Model 3.5» achieved the highest global score on HealthBench Hard, the authoritative medical AI benchmark released by OpenAI. Ping An’s Financial Large Model ranked first overall on the authoritative CNFinBench leaderboard. Under the principle of «AI in ALL,» Ping An enables financial business to improve experience, manage risks, cut costs, and promote sales. In respect of experience improvement, Ping An has created a new brand image of life insurance claim service with «111 Quick Claims» featuring one-sentence case reporting, one-click material uploading, and one-minute claim review. In the first three months of 2026, 59% of claims were settled via the quick claim service. In respect of risk management, Ping An P&C’s claims savings via smart fraud detection grew 6.7% year on year to RMB3.65 billion in the first three months of 2026. In respect of cost cutting, the volume of services provided by Ping An’s AI service representatives reached about 487 million times, accounting for 82% of Ping An’s total customer service volume in the first three months of 2026. The AI code penetration rate reached 40%, effectively enhancing the efficiency of research and development staff. In respect of sales promotion, AI agents helped realize RMB30,442 million in sales in the first three months of 2026 by enabling demand analysis, personalized recommendation, sales pitches, and so on.
Ping An actively fulfills its social responsibilities, supporting green development and rural vitalization. Ping An’s green insurance premium income was RMB19,119 million, and funding provided for rural industrial vitalization via «Ping An Rural Communities Support» totaled RMB16,930 million in the first three months of 2026.
Looking ahead, China’s trajectory toward high-quality economic development remains unchanged. A series of government policies will continue to create new advantages and drivers for domestic demand growth and economic recovery. Ping An will always stay true to its original aspiration of serving the people through financial services and will remain steadfast in its strategic resolve. The Group will adhere to its business policy of «value growth, service innovation, technology enablement, and regulatory compliance,» and advance its technology-enabled «integrated finance + health and senior care» dual-pronged strategy. By continuously upgrading its service offerings and consolidating core competitiveness, Ping An is firmly committed to advancing five key financial sectors–technology finance, green finance, inclusive finance, pension finance, and digital finance–and to striving for long-term, high-quality, and sustainable development.
View original content:https://www.prnewswire.co.uk/news-releases/ping-an-reports-steady-7-6-growth-in-operating-profit-attributable-to-shareholders-of-the-parent-company-in-q1-2026–life–health-nbv-increases-20-8-yoy-302755654.html
Tengo varias preguntas sobre esto a ver si me podiais aclarar:
-¿Puedo hacer un ingreso regular de 800 euros y me cobran 0euos de comisiones y mto.?
-¿Puedo sacar el dinero cuando quiera?,¿todo ó tengo entendido que hay que mantener un mínimo de 100 euros los 30 meses?
-No necesito pero me obligan a sacar una tarjeta de débito que me cuesta 11 euros el primer año y 22 euros la renovación, también otra de credito que me cuesta 0 euros el primer año y 35 euros la renovación.
¿Hay que mantenerlas 13 meses?
¿Puedo cancelar alguna de ellas desde el principio?
¿Puedo cancelar alguna de ellas antes de la renovación?
¿Hay alguna tarjeta de credito más barata?
Aparte de la cuenta nómina he visto que también que para que te den la tv también se puede sacar una cuenta tarifa plana básica o personal, ¿sabeis algo de estas cuentas?¿que requisitos tienen?
Muchas gracias a todos por responder
Yo fui a informarme y te cuento. Únicamente admiten los ingresos regulares en el caso de que seas autónomo. Te abren una cuenta Tarifa Plana Cero que está exenta de comisiones y presenta alguna ventaja más. Sobre dejar un mínimo de saldo en la cuenta no es necesario, pero sí te obligan a mantener varias tarjetas durante los 30 meses con un coste aproximado de 100 euros anuales.
hola buenas!
me llamo javi y estoy dudando de que banco, me puede dar mas beficios, sin sorpresas por domiciliar la nomina, ya que llevo años en la caixa y no me da nada ningun beneficio. es mas me rechazan los prestamos que solicito, ni siquiera una targeta de credito, por alegan de que siempre esta a cero la cuenta, yo cuando cobro la nomina dejo el dinero para los pagos, y saco el resto, pues no me fio, de que un dia me quede sin dinero, ya que esta todo muy mal, corre riesgo mi dinero o mis ahorros en el banco?? muchas gracias y un cordial saludo.
javi
NO TE EXTRAÑE QUE NO TE DEN LOS PTMOS, PORQUE LO QUE VEN ES QUE NO TIENES CAPACIDAD DE AHORRO PORQUE SIEMPRE DEJAS LA CTA. EN MINIMOS, ASI NINGUN BANCO TE LO VA A CONCEDER. TAMBIEN ES VERDAD QUE LA CAIXA, COMO TANTAS OTRAS CAJAS, TIENE EL PUÑO CERRADO PARA LOS RIESGOS, PARA REMONTAR. NO TE PREOCUPES, QUE POR UNA NOMINA NO CREO QUE NINGUN BANCO SE COJA LAS MANOS. LOS QUE SE TIENEN QUE PREOCUPAR SON LOS QUE TIENEN DÉPÓSITOS Y FONDOS EN BANCOS DE DUDOSA ACTIVIDAD. LA GENTE SE PIENSA QUE PORQUE LES DEN UN 7% YA ES UN GRAN BANCO Y SE EQUIVOCAN. LO QUE LES PASA ES QUE EL BANCO DE ESPAÑA LES PRESTA EL DINERO MAS CARO Y POR ESO OPTAN POR CONSEGUIRLO EN EL MERCADO MONETARIO, Y SI EL BANCO DE ESPAÑA NO SE FIA DE ELLOS, VA Y SE FIA LA GENTE. QUE LOS BANCOS NOES LA ADMON PUBLICA, ABRAN OS OJOS.
Hola , cuando vallais al banco queos dejen lo que hay que pagar de irpf y de iva sobre el valor de la tele ya que en la mayoria de bancos esto no lo dicen y luego llagan las sorpresas .A mi ya me ha pasado con la promoción del portatil y nunca me hablaros de esto . Cuidado
Yo he estado calculando y la tele entre unas cosas y otras te sale sobre unos 250euros que tampoco regalan tanto .Hay oficinas en las que han dado la occión de poner un dinero a plazo fijo a 12meses de 9300euros o 6800euros a 18 meses.
No es ningún chollo. Te obligan a contratar dos tarjetas de crédito que tienes que pagar porque las tienes que mantener 13 meses por lo menos y además llevan unos costes desproporcionados si las utilizas. En total, no usando las tarjetas y anulándolas una vez cumplidos los 13 meses puedes ahorrar unos 38 euros con respecto al precio de ese televisor en una gran superficie. Y además luego vendrá que te cobran para hacienda la retención correspondiente, por lo que probablemente incluso en las mejores condiciones te cueste más que si ahorras un poco y lña compras directamente.
Creó que teneis toda la razón, que aqui no te regalan nada, ya que a mí me paso con unas sartenes que regalaban el banco bilbao, que al final entre el irpf y el descuento de Hacienda, al final me salieron caras, así es que no os tomen el pelo, que al final siempre esta la letra pequeña que es la que nos joroba, por no decir otra cosa.
Yo saque el portatil y ahora me he sacado la TV LCD 32. Estas promos no hay que declararlas. No es obligado domiciliar nomina. Si, meter en la cuenta 800€ todos los meses en un margen de 10 dias. Cero matacero, pero cero,cero, cero de gastos de mantenimiento, ni por recibos, ni por el correo a casa, ni por transfer. Las tarjets gratis el 1er año. Resto fuera. Dadas de baja Menos la de debito. Banesto no pierde nada, ganar, gana clientes que es el proposito de esta promo. Precio de portatil y tv 32 en mercao unos 900€ los 2. En banest 197€. Los hay mejores, nos ha jodio! portatiles a 1200€, TV LCD 32 a 1000€. Señores, son lentejas. Relacion calida-precio-promo es cojonud…….Un saludit a los viandantes.
hola , no se si llegara mi comentario pero os voi a esplicar. esto es el cuento de la abuela. mira yo tengo el portatil. y he cogio tab la tele, pero sabeis ke?, me ha pasado de todo. os esplico. primero me cobran 74 euros y 25 euros de unas tarjetas que yo no las he visto aparecer por mi casa , me cabreo con el banco. llamo y pido esplicaciones. me dicen que van en la promocion, nunca jamas nadie me informo de las tarjetas, no me devuelven el dinero. me cabreo y me dicen que llame aun numero de tefono para darlas de baja, se pasan los dias, intentamos darlas de baja. largas y larga, que si este numero de tefono que si el otro bla bla bla. conseguimos hablar y nos dicen que tenemos que cambiar el contrato a tarifa plana o no se ke historias, llamando al banco se pasan los dias, largas y largas. me cabreo y estoi por suspender todo, me dicen que si lo quiero cambiar y dar de baja las tarjetas que nunca he tenido. tengo que pagar comisiones cada seis meses de doce y pico euros, y que si no quiero que me cobren comisiones tengo que ir todos los meses al banco a hacerlo yo, ufffffffffff.aun hay mas. me dan de baja y me hacen la tarifa plana, se equivocan un monton de veces. me hacen pasar muchos cabreos.y al final cuando llego a casa me han cobrado 25, 50 euros. y llamo por telefono y se lo digo , me dicen claro por dar de baja la otra cuenta , la madre que los pario. ladrones. o sea os digo que la tele no sale regalada, se la cobran y muy bien cobrada , nadie da nada por nada. en cuento termine de pagar lo que debo quito todas las cuentas del banesto.espero que alguien me lea y que me conteste gracias .
Banesto ha jodido a mi marido y a un amigo tambien. Para mi, despues de Banco de Andalucía son los peores. Y quieran creerlo o no ni la television ni el portátil te lo regalan.. como no cumplas cualquiera de las reglas te sancionan con 300 y pico de euros.. porque nos hemos mudado de casa y los recibos domiciados se cortaron «temporalmente» la sancion fue de mas de 300 euros.. y el cabreo q te llevas cuando ves lo q te han descontado y luego para ir a reclamarlos.. y como te tratan !! en fin.. espero que Banesto sea lo primero en undirse en el fin del mundo!!
CHOLLO!!!!!!!!!JAJAJAJAJA…….NO ES NINGUN CHOLLO!!!!!!! te cobran 100 € de gastos de manipulacion, mas 150 € en tarjetas durante 2 años, mas 6 € mensuales de mantenimiento de cuenta durante 30 meses, total que pagas 630 Euros por un ordenador o una TV que su valor seguro que no llega a 500 €. Y encima si vas a cancelar la cuenta cuando cumples los 30 meses requeridos te hacen esperar dos horas para decirte que no tienen linea de telefono para dar de baja la cuenta, cosa que no para nunca cuando vas a contratarlo. Y del trato que dispensan….., es el mismo que si vas con un fajo de billetes de 500 € por los CO-JONES
Banesto «premia», menuda falacia…
No hay ningún banco que premie a nadie.
BANESTO NECESITA NUESTRAS NÓMINAS, Y EN CUANTO VAS UN POCO JUSTO, COMO BUENOS JUDÍOS Y ÁVAROS QUE SON, TE ACOSAN Y MACHACAN, Y TE SACAN HASTA LAS ENTRAÑAS EN COMISIONES.
DESPUÉS EL ESTADO APOYA A LOS BANCOS, CON LA EXCUSA DE QUE SI CAEN LOS BANCOS CAEMOS TODOS. LOS BANCOS NECESITAN UN BOICOT DE VEZ EN CUANDO, PARA QUE NO NOS RESTREGUEN POR LA CARA SUS BENEFICIOS.
POR CIERTO, LO QUE MÁS FASTIDIA A UN BANCO ES UNA RECLAMACIÓN EN LA OFICINA DEL CONSUMIDOR Y OTRA AL BANCO DE ESPAÑA.
ES POR DAR PISTAS…